Returns

If you are unhappy with your item for any reason, we will gladly refund or exchange your purchase if you notify us within 7 days. Items must be returned in their original condition for a refund or exchange. You will be responsible for shipping charges.

Shipping

Orders will be shipped within 3 days.

Domestic orders ship via USPS and UPS, economy is USPS ground advantage, standard is priority mail, and express is UPS 2nd day Air. You will receive emailed shipment notification when your item ships. If you would like overnight shipping please email us as we normally can accommodate it for an extra fee based on weight.

International shipments are shipped via USPS ground advantage without delivery confirmation. You will receive emailed shipment notification once your item ships and it should arrive within 5-14 business days.

We do not mark "gift" on packages and are not responsible for customs, taxes, or handling fees charged on acceptance of your parcel for international orders. We advise looking up your country's customs policies prior to placing your order so you are aware of any charges.

General

All prints are shipped in a bend proof mailer with chipboard backing in a cello sleeve. All posters and prints larger than 11" x 14" are rolled and shipped in a mailing tube. 18" x 24" prints will be shipped directly from Simply Framed.

Blankets

Blankets are shipped directly from our weavers in North Carolina. We will send shipment notification once they are shipped. Weaving can take up to 7 business days. Domestic shipping usually arrives within 2-5 business days with international shipping arriving within 10 business days. Everything else you order will ship directly from our studio.

18 x 24 and Framed Prints

These large prints and framed prints are shipped directly to you by Simply Framed. Everything else in your order will ship directly from our studio. They are experts at packing and shipping artwork so we trust them to get it to you safely.